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Job description
What you’ll do in this role
Job Overview
KPMG Global Services (KGS) is hiring an Analyst for its UK Intranet knowledge management function within Capability Hubs. The role supports UK knowledge management services by helping manage and improve the organisation's SharePoint Online intranet platform.
The position focuses on intranet content management, routine platform operations, and collaboration with content owners and other stakeholders. The objective is to help keep information accurate, relevant, accessible, and maintained in line with platform standards.
Key Responsibilities
- Manage and maintain UK Intranet sites built on SharePoint Online.
- Complete business-as-usual (BAU) activities on time while maintaining quality and communicating with stakeholders.
- Create and configure SharePoint pages and sites using out-of-the-box (OOTB) features.
- Keep intranet content current and relevant by coordinating with content owners.
- Work with content owners on content lifecycle decisions and maintenance requirements.
- Carry out intranet housekeeping activities, including permission management and maintenance of platform standards.
- Support intranet initiatives led by senior team members.
- Coordinate with relevant teams to support workflow management and issue resolution.
- Participate in user acceptance testing (UAT), pilot runs, and other testing activities.
- Handle ad-hoc requests and provide operational support as required.
- Perform content lifecycle tasks such as content audits, metadata tagging, uploads, and deletions.
- Prepare metrics and reports related to intranet and content management activities.
Technical Skills
- SharePoint Online: Knowledge of out-of-the-box features, page creation, web parts, lists, and libraries.
- SharePoint permissions: Basic understanding of permissions management for intranet content and sites.
- HTML: Basic knowledge of HTML for working with web content.
- CSS: Basic knowledge of CSS.
- JavaScript: Basic knowledge of JavaScript.
- Microsoft 365 tools: Exposure to Office 365 tools. Power Apps, Power Automate, and Power BI are listed as preferred areas of exposure.
- JSON: Basic understanding of JSON is preferred.
Education and Qualifications
- B.Tech degree.
- BCA degree.
The job posting identifies Graduation as the degree level. It does not specify a required engineering branch or BCA specialization.
Experience
The role requires 0–12 months of relevant or domain experience, equivalent to up to one year. The position is suitable for candidates at the beginning of their careers, including applicants with no prior relevant experience.
Enabling Skills
- Clear written and verbal communication.
- Ability to work collaboratively as part of a team.
- Strong attention to detail when maintaining intranet content and metadata.
- Confidence in handling client interactions and calls.
- Working proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Visio.
Work Mode and Location
Location: KGS, Gurugram, Haryana, India.
Work mode: The supplied job posting does not specify whether the position is onsite, hybrid, or remote. The job is listed as full-time.
Role Focus and Collaboration
This Analyst role combines routine intranet administration with content governance and stakeholder coordination. Day-to-day work includes maintaining SharePoint pages and sites, supporting content owners, managing permissions, and carrying out content lifecycle activities. The role also contributes to testing, pilot activities, reporting, and improvement initiatives led by senior colleagues.
Accuracy and timely completion of BAU work are important because the intranet is used to share knowledge and information across the organisation. The analyst is expected to communicate with stakeholders and coordinate with other teams when workflows or platform issues require support.
Who Should Apply
This opportunity is relevant to B.Tech and BCA graduates with up to 12 months of relevant or domain experience who are interested in SharePoint administration, intranet operations, content management, and knowledge management services.
Candidates should be comfortable working with web fundamentals such as HTML, CSS, and JavaScript, and should have an interest in learning SharePoint Online features and Microsoft 365 tools. Familiarity with Power Apps, Power Automate, Power BI, and JSON is preferred rather than stated as mandatory.
Job Details
- Job title: Analyst – UK Intranet (Knowledge Management, Capability Hubs – KGS).
- Job identification: 30051307.
- Posting date: October 30, 2026.
- Job schedule: Full-time.
- Work location: KGS, Gurugram, Haryana, 122002, India.
How to Apply
Apply now through SoftoJobs to explore this opportunity.
Eligibility
Education, passing batch and experience
Education
B.Tech — All Branches · BCA — All Branches
Passing Batch
2026, 2025
Experience
0 - 1 years (Freshers welcome)
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