American Express Hiring Infrastructure Engineer I in Bengaluru | Hybrid

Job Overview

American Express is hiring an Infrastructure Engineer I for its Infrastructure as a Service (IaaS) team in Bengaluru, Karnataka. The position follows a hybrid work arrangement and focuses on supporting the infrastructure that hosts the organisation's applications and business services.

The IaaS team manages core infrastructure, including servers and virtual machines. Its work covers provisioning, configuration, monitoring, maintenance, troubleshooting, automation, capacity planning, incident resolution, and infrastructure optimisation. The goal is to maintain a reliable, secure, scalable, and cost-effective platform.

Key Responsibilities

• Design infrastructure configurations and support the implementation of deployments in line with technical requirements and established standards.
• Prepare and maintain technical design documents and implementation records to support clear and consistent project execution.
• Monitor infrastructure availability and performance, identify unusual behaviour, and help resolve issues that affect operational efficiency.
• Review existing systems, gather technical requirements, and identify opportunities to improve infrastructure design and deployment processes.
• Integrate infrastructure components and assess them for robustness, scalability, and efficiency.
• Plan and perform tests to confirm that infrastructure solutions meet business and technical requirements.
• Investigate technical issues during project delivery, resolve problems where possible, and escalate critical issues when required.
• Coordinate with project teams to prepare infrastructure components for production and check readiness against relevant standards and protocols.

Required Skills and Technical Knowledge

• Infrastructure engineering: Knowledge of application infrastructure, infrastructure standards, servers, storage, networking, and virtualisation technologies.
• Storage: Understanding of storage management and the design and support of SAN and NAS environments.
• Middleware: Familiarity with technologies such as WebSphere, Apache, WebLogic, Tomcat, IIS, and JBoss.
• Automation and orchestration: Knowledge of software-defined networking, automation, orchestration, and their infrastructure applications.
• Scripting: Knowledge or experience with PowerShell, Bash, Python, shell scripting, and infrastructure automation tools.
• DevOps and containers: Familiarity with DevOps practices, CI/CD pipelines, Docker, and Kubernetes.
• Cloud: Knowledge or experience with AWS, Microsoft Azure, and Google Cloud platforms.
• Operating systems: Windows and Linux administration knowledge.
• Databases: Familiarity with IBM Db2, Microsoft SQL Server, Oracle Database, and MySQL.
• Monitoring: Exposure to monitoring tools and technologies such as Prometheus, Elasticsearch, and Grafana.
• Networking: Understanding of network protocols and networking fundamentals used in infrastructure management.
• Delivery methods: Knowledge of Agile, Scrum, Agile XP, Waterfall, or other platform delivery methodologies.

Education

A bachelor's degree in Computer Science, Information Technology, or Engineering is required, or the candidate may have comparable experience. An advanced degree is preferred. The description does not specify a particular engineering branch beyond the listed fields.

Experience

The job description asks for experience in infrastructure engineering, technology support, or comparable work. It does not provide a minimum or maximum number of years, so no numeric experience range is specified.

Infrastructure Technologies

• Automation tools: Ansible, Puppet, Terraform, Python, shell scripting, and PowerShell.
• Container and DevOps tools: Docker and Kubernetes, along with continuous integration and continuous delivery pipelines.
• Cloud platforms: AWS, Azure, and Google Cloud.
• Monitoring platforms: Prometheus, Elasticsearch, and Grafana.
• Middleware and web servers: WebSphere, Apache, WebLogic, Tomcat, IIS, and JBoss.
• Databases: Db2, SQL Server, Oracle, and MySQL.

Work Mode and Location

This is a hybrid position based in Bengaluru Urban, Karnataka, India. The listed office location is in the Bengaluru area, PIN code 560037.

Who Should Apply

This opportunity is relevant to candidates with a bachelor's degree in Computer Science, Information Technology, or Engineering, or comparable experience, who have knowledge or experience across infrastructure platforms and operations. Candidates should be familiar with infrastructure components, operating systems, networking, storage, automation, cloud environments, databases, monitoring, and platform delivery practices.

About the Work Environment

American Express describes a culture focused on innovation, shared values, customer service, trust, security, and collaboration. The company also states that it provides professional development and training opportunities, along with a range of well-being and employee support programmes. Availability of certain benefits may depend on location and role.

How to Apply

Submit your application through the American Express careers page for job identification 26016004. The stated application deadline is November 14, 2026.

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