OpenGov Hiring Associate Implementation Engineer in Pune | Onsite

Job Overview

OpenGov is hiring an Associate Implementation Engineer for its Professional Services department in Pune, India. This is a full-time, onsite role focused on implementing OpenGov's cloud software for government customers across the United States.

The engineer supports customers throughout the implementation lifecycle, from understanding requirements and configuring the platform to migrating data, validating results, training users, and preparing for go-live. The role combines practical technical work with direct customer interaction and a service-oriented approach.

Key Responsibilities

• Deploy, configure, and test OpenGov cloud software based on documented customer implementation requirements.
• Manage customer data migration activities, including database schema management, ETL configuration, and scripting where required.
• Confirm customer requirements relating to platform configuration, data, and integration needs.
• Guide customers through software configuration and integration, providing technical assistance and support during implementation.
• Receive customer data, map it to the required application format, and upload, transform, and manipulate it to support the expected system behavior.
• Build and execute test scenarios to verify that platform configuration and migrated data produce accurate results before go-live.
• Work directly with government Finance staff, Budget Directors, IT personnel, and other decision-makers during deployment.
• Understand customer workflows and pain points, and help identify opportunities to simplify, improve, or automate existing processes.
• Troubleshoot configuration and data-related issues and work toward timely resolution.
• Coordinate with Project Management, Customer Success Management, Data and Integration, and Product teams to support consistent implementation delivery.
• Validate and reconcile customer data carefully to maintain accuracy throughout migration and implementation.

Required Skills and Experience

• SQL scripting: 0 to 1 year of experience.
• Python scripting or a similar scripting language: 0 to 1 year of experience.
• Microsoft Excel: Strong working knowledge, including formulas and functions used for data formatting, lookup, pivot tables, and error checking.
• Microsoft Word: Strong working knowledge, including preparing properly formatted reports.
• Good verbal and written communication skills.
• Interpersonal skills, teamwork, and a customer-service-oriented approach.
• Ability to adapt to changing products and respond thoughtfully to customer requirements.
• Strong attention to detail and the ability to validate, reconcile, and check data for accuracy.

Preferred Experience

• Exposure to database technologies.
• Understanding of ETL processes and data-migration concepts.
• Familiarity with tools used to configure ETL workflows or migrate data.

Database and data-migration experience is described as an advantage rather than a mandatory requirement. The stated SQL and Python or similar scripting experience range is 0 to 1 year.

Implementation and Data Responsibilities

The role has responsibility across both software configuration and customer data preparation. This includes understanding the structure of incoming data, mapping it to the application's requirements, performing transformations, and checking that the migrated information supports the required workflows.

Testing is an important part of the implementation process. The engineer prepares and runs scenarios to confirm that configured features and migrated records behave as expected before the customer goes live.

Customer and Cross-Functional Collaboration

The Associate Implementation Engineer works directly with customer stakeholders, including government finance teams, budget leaders, IT staff, and decision-makers. The position requires the ability to understand customer goals and pain points, explain implementation activities, and provide guidance through deployment and integration.

Internally, the role collaborates with Project Management, Customer Success Management, Data and Integration, and Product teams. This coordination helps address implementation issues and maintain a consistent experience for customers.

Education

The supplied job description does not state a mandatory degree, academic qualification, or specific field of study. No qualification or branch requirement has therefore been added to this listing.

Technology and Tools

• SQL: Scripting for working with customer data.
• Python: Scripting, or a similar scripting language, to support implementation and data-related tasks.
• ETL: Configuration and data transformation concepts used during customer data migration.
• Database technologies: Database schema management and related data handling.
• Microsoft Excel: Lookup functions, pivot tables, formulas, data formatting, and error checking.
• Microsoft Word: Preparation of properly formatted reports.

Work Location and Employment Type

This is a full-time, onsite position based in Pune, India, within OpenGov's Professional Services department.

About OpenGov

OpenGov provides AI and ERP software for local and state government organizations in the United States. Its public service platform supports areas such as enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data.

The company states that more than 2,000 cities, counties, state agencies, school districts, and special districts use its platform. OpenGov is headquartered in San Francisco and lists Pune among its office locations.

Why This Role

This position offers an opportunity to work at the intersection of software implementation, data migration, and customer engagement. The role is suited to candidates interested in applying SQL and scripting skills to practical data problems while helping customers configure and adopt cloud software.

OpenGov also describes its workplace as mission-focused and fast-paced, with opportunities to contribute ideas and develop professionally. The job posting lists healthcare options, vacation and company holidays, retirement-plan matching, parental leave, wellness support, professional development, and a collaborative office environment among its company benefits.

How to Apply

Apply now through SoftoJobs to explore this opportunity.