HCLTech Hiring Engineer - Microsoft 365 Administration in Bengaluru

Job Overview

HCLTech is hiring an Engineer - Microsoft 365 Administration for its Bengaluru, Karnataka location. The role focuses on supporting the operation, administration, and ongoing improvement of Microsoft 365 environments, referred to in the job description as Office 365 or O365.

The O365 Support Engineer will work on configuring platform settings, maintaining existing environments, responding to client requests, and resolving technical issues. The position also involves documenting configurations and solutions so that information can be shared across the team.

Key Responsibilities

• Develop and implement solutions within O365 administration by configuring and customizing settings to meet project requirements.
• Maintain existing O365 environments and help ensure that the platform continues to operate effectively.
• Troubleshoot and resolve issues involving user accounts, permissions, and collaboration tools.
• Review new feature requests from clients, understand their requirements, and implement suitable enhancements within the O365 platform.
• Work toward timely and effective delivery of requested platform changes.
• Record administrative processes, configurations, and implemented solutions.
• Maintain clear technical documentation to support knowledge sharing within the team.

Required Skills

• Basic understanding of Office 365 administration tools and available features.
• Familiarity with user management and account administration in an O365 environment.
• Understanding of permissions and access management.
• Familiarity with collaboration tools available within O365.
• Basic troubleshooting skills and an understanding of issue resolution in cloud environments.

Certification

The Microsoft 365 Certified: Fundamentals certification is optional. The job description describes it as valuable, but does not make it a mandatory requirement.

Role Expectations

This position combines platform administration with user and client support. The engineer is expected to understand the reported requirement or issue, make relevant configuration changes, and help maintain the existing Microsoft 365 environment. Requests may include account-related concerns, permissions, collaboration features, or enhancements to platform settings.

Accurate documentation is also part of the role. Recording processes, configurations, and solutions helps preserve technical knowledge and makes it easier for the team to refer to completed work when handling similar requests.

Work Location and Job Type

Location: Bengaluru, Karnataka, India.

Job type: Full-time.

The supplied job description does not specify whether the position is onsite, hybrid, or remote. The SoftoJobs work-mode field uses its configured onsite default; this should not be interpreted as a confirmed attendance policy from HCLTech.

Who Should Apply

This opportunity is relevant to candidates who have a basic understanding of Microsoft 365 or Office 365 administration and are familiar with user accounts, permissions, collaboration tools, and cloud-environment troubleshooting. Candidates should be prepared to work on configuration tasks, investigate support issues, respond to client feature requests, and maintain clear technical records.

The job description does not state a required degree, academic branch, number of years of experience, or eligible graduation batch. It also does not specify a mandatory Microsoft 365 certification. Applicants should review the official HCLTech listing for any additional application details.

How to Apply

Apply through the official HCLTech careers page for the Engineer - Microsoft 365 Administration position.

Apply now through SoftoJobs to explore this opportunity.