Deloitte Hiring Associate Analyst Cloud Infrastructure in Bengaluru

Job Overview Deloitte is hiring an Associate Analyst for its Cloud Infrastructure Engineering team in Bengaluru. This full-time opportunity is suitable for fresh graduates and candidates with up to one year of experience. The role involves monitoring operational dashboards, managing incidents and service requests, following standard operating procedures, supporting SLA-driven operations, coordinating with internal teams, preparing reports, maintaining documentation, supporting shift handovers, and providing 24x7 operational support from the office. Candidates should have good communication, analytical and problem-solving skills, a basic understanding of IT Service Management concepts, and be willing to work rotational shifts. A B.Sc. or B.A. degree is required. Exposure to Service Desk, BPO, Monitoring, or Operations Support is beneficial. Required technologies include ServiceNow and operational monitoring tools. This role offers practical exposure to enterprise cloud infrastructure operations, IT support, incident management, documentation, and cross-functional collaboration. Career growth opportunities include Cloud Operations, Infrastructure Engineering, Service Management, and DevOps support roles. Apply now through SoftoJobs to explore this opportunity.