Citi Hiring Young Apprentice in Mumbai | Full Time

Job Overview

Citi is hiring a Young Apprentice for its Mumbai location. This is a full-time, entry-level apprenticeship role within the Business Strategy, Management & Administration job family and Administrative Support job family. The position supports Citi’s Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team.

The apprentice will help develop and manage an internal Know Your Client (KYC) program. The work focuses on creating and reviewing KYC records, validating client and company information, maintaining workflow documentation, tracking progress and escalating potential risk indicators to the appropriate teams.

Key Responsibilities

• Create KYC records in the designated system by collecting information from internal and external sources and completing records within agreed deadlines.
• Coordinate with relationship management teams and Compliance to obtain updates and move KYC records through the review and approval process.
• Research company information using sources such as firm and company websites, regulatory websites, Dun & Bradstreet and online search tools.
• Review and validate information in KYC records and Customer Identification Program (CIP) documents, including company formation documents, ownership details and management information.
• Complete KYC records in line with applicable local regulatory requirements, global BSU standards and internal policies.
• Take responsibility for the documentation and completion of assigned KYC records from initiation through approval.
• Keep the BSU tool and KYC workflow system current, ensuring mandatory fields, status updates and comments accurately reflect the progress of each case.
• Meet agreed daily targets for KYC record reviews and completion while working within defined Service Level Agreement (SLA) timelines.
• Update workflow databases throughout the day and report progress to the supervisor.
• Identify and highlight discrepancies to Senior Case Managers, the Control Team and Section Managers.
• Escalate negative news and high-risk cases to Relationship Management, PAM or AML Compliance teams as appropriate.
• Provide upward communication through team huddles, status updates and timely escalation of issues or concerns.
• Track and report daily time logs for Case Managers and Case Researchers, and monitor operational metrics used in management reporting.
• Support departmental projects and other related activities when required.

Eligibility and Experience

Candidates should have 0–2 years of experience in banking, finance or law. Previous experience in a control, risk or Compliance function, particularly AML or KYC, is an advantage. The job description also states that previous relevant experience is preferred.

Applicants should be familiar with European Union regulatory KYC and AML requirements. Candidates must be flexible enough to work according to business timings. The role is described as an apprentice and entry-level opportunity, but the listed experience range is 0–2 years; the job description does not explicitly state that prior work experience is unnecessary.

Education

A Bachelor's degree, university degree or equivalent experience is required. ACAMS certification is an advantage, rather than a stated mandatory requirement.

Required Skills

• Understanding of core Artificial Intelligence concepts, including machine learning and generative AI, and awareness of their potential business impact.
• Ability to identify and explain opportunities to use AI technologies to address business problems and improve processes.
• Strong research skills and the ability to review information from multiple internal and external sources.
• Accuracy and close attention to detail when checking records, documents and company information.
• Strong written and verbal communication skills.
• Negotiation skills and a customer-service-oriented approach.
• Ability to build and maintain professional relationships with internal stakeholders.
• Ability to work under pressure and meet tight deadlines and agreed service-level targets.
• Proactive, flexible and well-organized approach, with the ability to work effectively as part of a team.
• Ability to adapt to a dynamic working environment.

Preferred Knowledge

• Exposure to banking, finance or legal work environments.
• Experience or knowledge related to AML, KYC, risk, controls or Compliance processes.
• Knowledge of European Union regulatory requirements relating to KYC and AML.
• ACAMS certification.

Role Focus: AML and KYC Operations

This apprenticeship is centered on collecting, validating and maintaining information used in Citi's KYC process. KYC records help an organization understand the identity, ownership and management of a company or entity. The apprentice will support the documentation and review workflow, keep case information accurate and current, and ensure that issues are brought to the attention of the appropriate senior or Compliance teams.

The work also involves operational discipline. Candidates should be prepared to manage multiple records, monitor workflow status, maintain clear comments, meet daily productivity expectations and provide timely updates to supervisors. Research quality, documentation accuracy and escalation of negative news or higher-risk cases are important parts of the position.

Artificial Intelligence Awareness

Citi lists an understanding of core AI concepts, including machine learning and generative AI, as part of the required skills. Candidates should be able to discuss how AI may affect business activities and identify potential opportunities to use AI tools to solve business problems or improve processes. The job description does not specify a particular AI platform, programming language or machine learning framework.

Work Mode and Location

Location: Mumbai, Maharashtra, India.

Employment type: Full time.

The job posting does not specify a remote or hybrid arrangement. The configured work mode for this listing is therefore onsite. Candidates should also be flexible to work according to business timings.

Who Should Apply

This opportunity may suit graduates with up to two years of experience who are interested in banking operations, compliance, financial crime controls, AML or KYC processes. Applicants with research ability, careful documentation habits, communication skills and an interest in how AI can support business processes may find the role relevant. Familiarity with regulatory research, company records or compliance workflows can be helpful.

How to Apply

Review the eligibility criteria and role responsibilities before submitting your application through Citi's careers website. Ensure that your application accurately reflects your education, relevant experience, research and communication skills, and any AML, KYC or ACAMS exposure. Apply now through SoftoJobs to explore this opportunity.