Job Overview

Cisco is hiring a Software Engineering Architect for its GTM IT organization in Hyderabad. The role focuses on Salesforce development, architecture, integration, application lifecycle management, and technical leadership. The position is designed for an experienced Salesforce professional with 6 to 9 years of proven development experience and a strong understanding of Salesforce architecture and engineering best practices.

The successful candidate will design and deliver customized Salesforce solutions that support business functions and project objectives. The role involves working closely with business stakeholders, technical teams, and cross-functional groups to translate requirements into reliable Salesforce applications.

Key Responsibilities

• Design and develop Salesforce solutions based on business requirements, technical objectives, and application standards.
• Build customized functionality using Salesforce development technologies and platform capabilities.
• Develop and maintain Apex, Visualforce, and Lightning components for enterprise applications.
• Design and support integrations between Salesforce and internal or external systems.
• Work with Salesforce APIs and integration approaches to connect applications and business platforms.
• Manage activities across the Salesforce software development lifecycle, including development, testing, deployment, maintenance, and ongoing enhancement.
• Work with business stakeholders to understand requirements and translate them into practical technical solutions.
• Provide technical direction and promote consistent practices for Salesforce development, integration, testing, deployment, and application refinement.
• Troubleshoot complex Salesforce issues and identify suitable solutions.
• Evaluate new Salesforce platform capabilities and recommend improvements.
• Prepare solution design documents, technical specifications, user guides, and other technical documentation.

Required Skills

Candidates should have strong professional experience as a Salesforce Developer along with a solid understanding of Salesforce architecture and development best practices. Hands-on proficiency in Apex, Visualforce, Lightning Component Framework, and SOQL is required.

The role also requires experience with Salesforce configuration features such as workflows, validation rules, process builders, and flows. Candidates should understand how configuration and custom development can be combined to create maintainable Salesforce solutions.

Experience with Salesforce integration tools and APIs is important. Candidates should be familiar with REST and SOAP integration approaches. Experience with version control and software delivery practices, including Git and CI/CD, is also required.

Strong troubleshooting and problem-solving skills are essential. The successful candidate should be able to investigate technical issues, identify root causes, and implement reliable solutions. The ability to work independently while collaborating effectively with business and technical stakeholders is equally important.

Preferred Skills

Salesforce Developer certification, such as Salesforce Certified Platform Developer I or II, is highly desirable. Experience with Salesforce Service Cloud, Sales Cloud, or other Salesforce products can further strengthen a candidate’s profile.

Knowledge of JavaScript, HTML, CSS, and other web technologies is preferred. Familiarity with Agile and Scrum development practices is also useful.

Experience with Salesforce AppExchange and third-party applications is valuable, particularly for projects involving external applications and packaged Salesforce capabilities. Familiarity with data migration tools and techniques is another preferred qualification.

Education

A Bachelor’s degree in Computer Science, Information Technology, or a related field is required for this position.

Experience

The role requires 6 to 9 years of proven Salesforce development experience. Candidates should have a strong background in Salesforce architecture, application development, integrations, testing, deployment, troubleshooting, and platform best practices. Experience leading technical decisions or guiding development standards is relevant to the architect-level responsibilities.

Required Technologies

The primary technology stack includes Salesforce, Apex, Visualforce, Lightning Component Framework, SOQL, Salesforce REST API, Salesforce SOAP API, Salesforce Flows, Salesforce Workflows, Validation Rules, Process Builder, Salesforce AppExchange, Git, and CI/CD. Additional technologies mentioned include JavaScript, HTML, CSS, and web development technologies.

Relevant Salesforce products include Salesforce Service Cloud and Sales Cloud. Candidates may also work with third-party applications and data migration tools depending on project requirements.

Soft Skills

The role requires strong communication skills and the ability to work with technical teams and business stakeholders. Candidates should be comfortable explaining technical decisions, gathering requirements, resolving complex issues, and influencing solution direction.

Strong organization and time management are important because the position involves multiple projects and responsibilities. A self-directed approach, attention to detail, analytical thinking, and effective collaboration will help the candidate succeed.

Benefits of Working in this Role

This role offers experienced Salesforce professionals an opportunity to work on enterprise-scale business solutions while combining architecture, development, integration, and technical leadership. The position can provide broad exposure to Salesforce platform capabilities, APIs, application lifecycle management, CI/CD, and cross-functional technology initiatives.

The architect-level responsibilities can also help professionals strengthen their experience in technical decision-making, solution design, engineering standards, stakeholder management, and Salesforce platform strategy.

Work Mode

The job is listed as Onsite Only. Candidates should be prepared to work from the designated Cisco location in Hyderabad.

Location

This Software Engineering Architect position is based in Hyderabad, Telangana, India.

Who Should Apply

This opportunity is suitable for experienced Salesforce Developers, Salesforce Technical Leads, Salesforce Architects, and senior CRM technology professionals with 6 to 9 years of relevant experience. Candidates should have strong hands-on Salesforce development skills and practical experience with Apex, Visualforce, Lightning components, SOQL, Salesforce integrations, and platform configuration.

Professionals with Salesforce certifications, Service Cloud or Sales Cloud experience, JavaScript knowledge, Git, CI/CD, Agile/Scrum exposure, or data migration experience may have additional advantages.

Career Growth

This role can support progression toward Salesforce Technical Architect, Salesforce Solution Architect, Lead Salesforce Engineer, CRM Architect, or broader enterprise application architecture positions. Experience with complex Salesforce integrations, platform architecture, technical standards, and stakeholder management can strengthen long-term expertise in enterprise CRM engineering.

Application Advice

Before applying, update your resume to clearly show your Salesforce development experience and the number of years spent working with the platform. Highlight hands-on experience with Apex, Visualforce, Lightning Component Framework, SOQL, Salesforce APIs, configuration features, integrations, Git, and CI/CD.

If applicable, mention Salesforce certifications, Service Cloud or Sales Cloud projects, AppExchange experience, data migration work, Agile/Scrum delivery, and examples of solving complex Salesforce technical issues. Include measurable project outcomes where possible and explain your role in architecture, development, deployment, integration, or technical leadership.