Accenture Hiring Trust & Safety New Associate in Hyderabad | Onsite

Job Overview

Accenture is hiring a Trust & Safety New Associate in Hyderabad, India. This is a full-time opportunity for candidates with 0–1 years of experience and an Any Graduation qualification. The role focuses on user-generated content moderation and supports efforts to make online platforms safer and more responsible.

As part of the Trust & Safety team, you will review digital content and assess whether it follows client policies and platform guidelines. The work may also involve evaluating AI-generated responses, identifying safety concerns, and helping improve content moderation and responsible AI practices.

Key Responsibilities

• Review user profiles and user-generated audio, video, and text content according to client policies and moderation guidelines.
• Classify, action, or remove content when required, using the designated tools and review channels.
• Investigate content reported by users or flagged by automated systems, and escalate or resolve issues based on the applicable process.
• Keep up with updates to client policies, content moderation guidance, and relevant developments in responsible AI governance and regulation.
• Examine complex content-related issues and communicate findings to the wider Trust & Safety team.
• Develop and use prompt strategies to assess large language model responses across responsible AI topics, including medical, legal, and other sensitive subject areas.
• Evaluate AI model responses for appropriateness, unsuitable content, refusals, and disclaimers in line with client definitions and instructions.
• Work with colleagues to build a shared understanding of responsible AI risks and issues identified through model evaluations.
• Contribute to the development of content moderation practices, responsible AI guidelines, governance approaches, and policy recommendations.

Required Skills

• Content Moderation: Ability to assess user-generated content and apply client-specific rules consistently.
• Comprehension and Communication: Strong understanding of written and visual information, along with effective communication skills.
• Attention to Detail: Ability to identify content concerns and review information carefully.
• Critical Thinking: Sound judgement when classifying content, analysing model responses, and deciding when an issue needs escalation.
• Objectivity: Ability to make decisions based on client policies rather than personal opinions or beliefs.
• Information Analysis: Comfort reviewing and synthesizing information from multiple sources.
• Resilience and Stress Management: Strong coping skills and the ability to manage challenging work situations.
• Cultural Awareness: Awareness of political and social contexts relevant to the market and region supported.
• Interest in Responsible AI: Familiarity with and interest in online platforms, internet culture, responsible AI, and content safety.

AI Evaluation and Sensitive Content

The role includes testing and evaluating AI systems and platforms to assess the quality, integrity, and safety of their outputs. You may create prompts that examine how large language models respond to sensitive topics and assess whether those responses follow the relevant client guidance.

The position may involve direct or incidental exposure to disturbing, objectionable, or sensitive material, including graphic, violent, or sexual content. The job description also notes possible exposure to flashing lights and contrasting light or dark visual patterns. Candidates should carefully consider this aspect of the work before applying.

Well-being and Support Expectations

Accenture states that participation in its Trust & Safety well-being support program is required for this role. The program is designed for the Trust & Safety community and aims to develop skills that support individual and collective well-being. The job description indicates that resources and support are provided to help employees manage the demands associated with the role.

Education and Experience

• Education: Any Graduation.
• Experience: 0–1 years of professional experience.

Work Mode and Location

The position is based in Hyderabad, India. The supplied job description identifies the role as full-time but does not specify whether the work arrangement is onsite, hybrid, or remote. The job record therefore uses the configured onsite default; confirm the work arrangement with the recruiter if it is important to your application decision.

Who Should Apply

This opportunity may suit graduates starting their careers who have strong comprehension, communication, attention to detail, objective decision-making, and critical-thinking skills. Candidates should be comfortable applying detailed content policies and understand that the work can include exposure to sensitive or disturbing online material.

How to Apply

Apply now through SoftoJobs to explore this opportunity.