Accenture Hiring Trust & Safety New Associate in Hyderabad | Full Time

Job Overview

Accenture is hiring a Trust & Safety New Associate in Hyderabad for its User-Generated Content Moderation – Content Moderation workstream. This full-time, early-career role supports the safety and integrity of online platforms. The work involves reviewing user-generated material, assessing content against client policies, and helping identify risks in online and AI-generated content.

The role is part of Accenture's Trust & Safety offering, which works with platform organizations to improve the quality and safety of online experiences. Team members may review profiles, text, audio, and video, and may investigate issues reported by users or detected by automated systems.

Key Responsibilities

• Review, assess, classify, and take appropriate action on user-generated content according to the applicable client guidelines and moderation procedures.
• Examine user profiles and text-, audio-, and video-based material, including content flagged by platform systems or reported by users.
• Investigate content-related concerns, resolve cases within the scope of the role, and escalate complex or sensitive matters to the wider Trust & Safety team.
• Stay informed about updates to client policies, moderation standards, industry developments, and changes in responsible AI governance and regulation.
• Develop and apply prompt strategies to evaluate large language models on topics that may include medical advice, legal advice, and other sensitive areas.
• Assess model responses using client definitions, including whether a response is appropriate, inappropriate, refused, or accompanied by a suitable disclaimer.
• Work with colleagues to build a shared understanding of responsible AI risks and content moderation issues identified through model evaluations.
• Contribute to the improvement of moderation practices, responsible AI guidelines, and policy recommendations.

Required Skills and Competencies

• Content moderation: Ability to review and classify online content in line with client-specific policies and instructions.
• Communication and comprehension: Strong reading comprehension and communication skills, including the ability to understand nuanced content and clearly convey findings.
• Critical thinking: Ability to assess information from multiple sources, make reasoned decisions, and identify content that requires further investigation.
• Attention to detail: Careful review of content and consistent application of moderation guidelines.
• Objectivity: Ability to make decisions based on client policies rather than personal beliefs or assumptions.
• Resilience and coping skills: Emotional resilience and stress-management skills are important for work that may involve sensitive or disturbing material.
• Digital and AI awareness: Interest in online platforms, internet culture, responsible AI, and the evaluation of AI system responses.
• Regional awareness: Cultural understanding of political and social situations relevant to the market and region being supported.

Responsible AI and Sensitive Content Considerations

This role may involve direct or incidental exposure to objectionable, graphic, violent, sexual, or otherwise sensitive content. It may also involve flashing lights or strong light-and-dark visual patterns. Candidates should carefully consider this aspect of the work before applying.

Accenture states that participation in its Trust & Safety well-being support program is required for this role. The program is intended to help team members develop skills that support individual and collective well-being while carrying out their responsibilities.

Education

The stated minimum qualification is Any Graduation. The job description does not specify a particular degree discipline or graduation branch.

Experience

The detailed job description specifies 0–1 years of experience. The job listing header also displays an experience range of 0–2 years; the more specific qualification section states 0–1 years, which is used for the structured experience fields.

Employment Details

• Company: Accenture.
• Official designation: Trust & Safety New Associate.
• Job number: AIOC-S01672951.
• Location: Hyderabad, India.
• Employment type: Full time.
• Work mode: The supplied job description does not specify onsite, hybrid, or remote work. The configured default is onsite.

Who Should Apply

This opportunity may suit graduates beginning their careers who have strong comprehension, communication, critical-thinking, and decision-making abilities. Candidates should be comfortable applying detailed policies consistently, working objectively, and collaborating with a team. An interest in online platforms, internet culture, content safety, and responsible AI is relevant to the responsibilities described.

Applicants should also understand that the role can involve exposure to sensitive online material and that the Trust & Safety well-being support program is a required part of the position.

How to Apply

Review the role details and its content-exposure considerations before submitting an application through Accenture's careers page. Apply now through SoftoJobs to explore this opportunity.