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Job description
What you’ll do in this role
Job Overview
Accenture is hiring an Application Support Engineer for a full-time role in Mumbai. The position is listed as a Packaged Application Development Associate opportunity and is suitable for candidates with 0–2 years of experience.
The role focuses on application support, issue investigation, troubleshooting, system monitoring, and maintaining the stability and performance of critical business systems. The engineer will work across multiple application components, collaborate with technical teams, and document solutions to support effective future troubleshooting.
Key Responsibilities
- Investigate and resolve software issues across multiple components of critical business systems.
- Build knowledge of the supported applications and assist the wider team with application support activities.
- Participate in problem-solving discussions and contribute to technical issue resolution.
- Collaborate with cross-functional teams to escalate and resolve technical issues promptly.
- Document technical findings and solutions to improve team knowledge and future troubleshooting efforts.
- Assist with monitoring system performance and identifying potential areas for improvement.
- Support junior team members by sharing knowledge and providing guidance on common application issues.
Required Skills
- Proficiency in Python.
- Strong problem-solving ability with a focus on diagnosing software issues.
- Familiarity with debugging tools and techniques for analyzing application behavior.
- Ability to work effectively in a collaborative team environment.
- Good communication skills for explaining technical information clearly.
Preferred Skills
- Experience with Generative AI.
- Knowledge of AI & Data Solution Architecture.
Education
The job requires 15 years of full-time education. The job description does not specify a particular degree, branch, or specialization, so no unsupported degree or branch has been added to the qualification mapping.
Experience
The role requires 0–2 years of experience, including experience or proficiency related to Python programming. The job is positioned as an early-career Application Support Engineer opportunity.
Technologies
- Python – The mandatory technical skill for the Application Support Engineer role.
- Generative AI – Listed as a good-to-have skill.
Work Mode & Location
This position is based at Accenture's Mumbai office. The job description does not explicitly state a remote or hybrid work arrangement, so the configured work mode is onsite.
Who Should Apply
This opportunity is relevant to candidates with 0–2 years of experience who have Python programming skills and an interest in application support and troubleshooting. Candidates should be comfortable investigating software issues, using debugging techniques, documenting findings, and collaborating with cross-functional teams.
Familiarity with Generative AI and AI & Data Solution Architecture can support the preferred skill requirements. Strong problem-solving and communication skills are also important for the role.
How to Apply
Apply now through SoftoJobs to explore this opportunity.
Eligibility
Education, passing batch and experience
Education
Any Graduate
Experience
0 - 2 years (Freshers welcome)
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